Refund policy

Refund Policy

At ToolMoment, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return the item under the following conditions:

  • Return Window: Returns are accepted within 30 days of receiving your order.
  • Product Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Return Shipping: The customer is responsible for paying all shipping costs for returning the item. Original shipping costs are non-refundable.
  • Process: To initiate a return, please contact our support team. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.